Privacy Policy

Effective Date: 01/07/2025

App Name: My Acts of Kindness

My Acts of Kindness Ltd (ABN: 60679544346)
Suite 1 /51 Victoria Road, Rozelle, NSW, 2039

1. Overview

[App Name] ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and store your personal information through our mobile application, available on both the Google Play Store and the Apple App Store.

2. What Information We Collect

We collect the following types of personal information directly from you when you interact with our app:

  • Full name

  • Residential or postal address

  • Date of birth

  • Email address

  • Device-related information (e.g. operating system, app version, device model)

  • App usage information (through analytics services)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your account

  • To verify your identity

  • To communicate with you and respond to your enquiries

  • To operate, maintain and improve the App

  • To analyse usage trends and user behaviour (via analytics tools)

  • To comply with legal obligations

4. Use of Analytics Tools

We use third-party analytics tools (such as Google Analytics for Firebase or Apple App Analytics) to help us understand how users interact with our app. These tools may collect data such as:

  • Device information (e.g. OS type, device model)

  • App performance and crash data

  • Time spent using the app

  • User behaviour within the app (e.g. screen views, clicks)

This data is aggregated and does not directly identify you. You may choose to opt out of analytics tracking via your device settings:

  • On Android: Settings > Google > Ads > Opt out of Ads Personalisation

  • On iOS: Settings > Privacy > Analytics & Improvements > Turn off “Share iPhone & Watch Analytics”

5. Disclosure of Your Information

We may share your information with:

  • Cloud service providers and IT vendors that support our infrastructure

  • Legal, regulatory or enforcement bodies as required by law

All third parties are required to handle your data in accordance with applicable privacy laws.

6. Data Security and Retention

We store your personal information securely and apply technical and organisational safeguards to protect it from misuse, interference, loss, and unauthorised access or disclosure.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Access, Correction and Complaints

You may request access to or correction of your personal information by contacting us at the details below.

If you have any concerns or complaints regarding our handling of your personal information, please contact us. We will respond within 30 days. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

8. Contact Us

If you have any questions, requests, or concerns, please contact:

Privacy Officer
My Acts of Kindness Ltd
Suite 1 /51 Victoria Road, Rozelle, NSW, 2039
Email: marketing@myactsofkindness.com.au

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and/or on our website. Continued use of the App after changes are made will be deemed acceptance of the updated policy.